Hassle-free returns policy

We are happy to refund or exchange any products returned within 7 days of delivery, as long as it is returned in its original state, unused and in the original packaging.

Exclusions: Unboxed, Products that have been personalized, full or part assembled items. *This does not affect your rights if the product is faulty or misdescribed.

We understand that from time to time things can go wrong. We make every effort to ensure that your order is shipped correctly. However, if the item you received is not what you originally ordered, please contact as soon as possible. Ensure the item or items remain unopened and we will resolve the problem for you immediately.  We reserve the right to reject any return based on its condition or non-compliance with our return policy.

Before sending anything back you must contact us by info@gifthome.com.np to obtain a return authorization.

If in doubt, please contact us and we’ll do our best to help you get it taken care of.